ITS-On-Demand
S1 “ITS-On-Demand” is an innovative approach to managing your administrative applications like Student Management Systems, HR, Finance, CRM, etc… in the most cost efficient manner possible. The service is delivered by highly experienced S1 staff both “on-site” and remotely from our Head or Regional Offices on a pay-per-use basis. The aim of S1 “ITS-On-Demand” is to allow an Educational Institution to focus on its core activities, at the same time, eliminating the overheads associated with training and maintaining an infrastructure to support its applications.
With S1 “ITS-On-Demand”, S1 will maintain a Help Desk, deploy its staff on-site to plan for upgrades, perform routine maintenance, answer application related queries, do report writing, Application Programming, Business Analysis Project Management and Program Management.
The economies of scale and expertise that S1 possesses will enable an educational institution to take advantage of “Outsourcing and Managed” Services Model often used by ASX 200 companies but at a far more economical cost.
Why “ITS-On-Demand”?
According to Gartner and IDC, this 3rd generation outsourcing model is poised to dominate over traditionally managed IT organisations.
S1 has been helping many educational institutions with the challenge of building internal administration capabilities to manage its business processes.
In our experience, institutions often face 5 categories of challenges in its administration of students. They are:
1. Imposed changes external and internal,
2. Technology Upgrades/Implementation of new products
3. Post-implementation changes and
4. Introducing Pro-active changes
5. Maintaining a core pool of talent that can manage its Student Management and other Administrative programs efficiently
S1’s track record, ITS plans and strategies are well documented in Case Studies and Customer Testimonials. Developing skills to run an ITS support strategy economically and sustainably are our key strengths.
Some key advantages that S1 ITS-On-Demand has over and above other suppliers are:
Pay-by-the-Month: Suppose your department needs to bolster its support services by way of extended hours for AP’s, Help Desk Support or Project Management. Our pay by the month services ensures you order only what you need in consulting services and no more.
Economies of Scale: Optimise your support by using staff with personal strengths and skills in customer support.
Just-in-time Deployment: S1 already has a team of Education experts skilled in all areas of Student Administration. We can provide the tools and skills in solving business problems. Just when you need it. Reliably and promptly.
Focus: We are education industry specialists. From Admission to Graduation, from implementing CRM for recruitment to ERP projects for Finance, HR and Alumni, our expert teams understand engagement responsibilities, the culture and capability of educational institutions.